Privacy Policy

How we protect your privacy and handle your personal information

Information We Collect

We collect information that you provide directly to us when using our service, including:

  • Personal information (name, email, phone number)
  • Pet information (type, age, breed, medical history)
  • Insurance preferences and requirements
  • Communication history with our team

How We Use Your Information

We use the information we collect to:

  • Provide personalized pet insurance quotes
  • Connect you with suitable insurance providers
  • Communicate about your quote requests
  • Improve our services and user experience
  • Send relevant insurance information (with your consent)

Information Sharing

We only share your information with:

  • Insurance providers you choose to receive quotes from
  • Service providers who assist in operating our platform
  • Legal authorities when required by law

We never sell your personal information to third parties.

Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits
  • Restricted access to personal information

Your Rights

Under New Zealand's Privacy Act 2020, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Privacy Commissioner

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your data at any time.

Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@petinsurancecomparison.co.nz
Privacy Officer: Pet Insurance Comparison NZ

Last Updated: March 15, 2024