Behavioural conditions + anxiety

Separation anxiety, aggression, noise phobia — the policy market is shifting on this.

Historically NZ pet insurers excluded behavioural conditions entirely. The market is shifting — some now cover veterinary-behaviourist consultations + behaviour-modifying medication, often with separate sublimits + credentialing requirements. Matters most for rescue/anxious dogs and post-pandemic puppies.

Top policies for this scenario

Ranked by aggregate semantic match across 4 scenario-specific queries. Score reflects clause-level fit, not premium. We don't know what you'd pay — get a quote for the shortlist.

  1. Southern Cross Pet Insurance logo

    #1 · Southern Cross Pet Insurance

    FreeCover (Trial)

    score 1.47
    Show matched clauses (4)

    Query: "behavioural conditions anxiety aggression cover" · similarity 57% · weight 1

    C. What FreeCover excludes > Other exclusions > Behavioural or psychological conditions

    We don't cover any behavioural or psychological conditions, which are things like: - anxiety disorders - depression - aggression - excessive barking. We also don't cover treatment related to behavioural or psychological conditions, such as: - products or *medications* - training - socialisation - behavioural therapy - psychological therapy.

    Source PDF →

    Query: "behaviour modifying medication cover" · similarity 51% · weight 0.7

    C. What FreeCover excludes > Other exclusions > Behavioural or psychological conditions

    We don't cover any behavioural or psychological conditions, which are things like: - anxiety disorders - depression - aggression - excessive barking. We also don't cover treatment related to behavioural or psychological conditions, such as: - products or *medications* - training - socialisation - behavioural therapy - psychological therapy.

    Source PDF →

    Query: "veterinary behaviourist credentialing requirement" · similarity 45% · weight 0.7

    C. What FreeCover excludes > Other exclusions > Treating your own pet

    We don't cover any treatment you provide to your pet, unless you are a *vet* or *vet* nurse. If you're a *vet* or *vet* nurse, we'll reimburse the cost of *qualifying treatment* that you're qualified to perform, except we won't cover consultation fees where you perform the consultation.

    Source PDF →

    Query: "trainer vs vet professional requirement" · similarity 46% · weight 0.5

    H. How we define key terms > Vet

    means an expert currently registered and licensed to practise in New Zealand, including: - veterinarians - specialist veterinarians - vet practices - animal hospitals - animal clinics - animal surgeries.

    Source PDF →
  2. Southern Cross Pet Insurance logo

    #2 · Southern Cross Pet Insurance

    AcciPet (Accident-only)

    score 1.46
    Show matched clauses (4)

    Query: "behavioural conditions anxiety aggression cover" · similarity 57% · weight 1

    C. What AcciPet doesn't cover > Other exclusions > Behavioural or psychological conditions

    We don't cover any behavioural or psychological conditions, which are things like: - anxiety disorders - depression - aggression - excessive barking. We also don't cover treatment related to behavioural or psychological conditions, such as: - products or medications - training - socialisation - behavioural therapy - psychological therapy.

    Source PDF →

    Query: "behaviour modifying medication cover" · similarity 50% · weight 0.7

    C. What AcciPet doesn't cover > Other exclusions > Behavioural or psychological conditions

    We don't cover any behavioural or psychological conditions, which are things like: - anxiety disorders - depression - aggression - excessive barking. We also don't cover treatment related to behavioural or psychological conditions, such as: - products or medications - training - socialisation - behavioural therapy - psychological therapy.

    Source PDF →

    Query: "veterinary behaviourist credentialing requirement" · similarity 45% · weight 0.7

    C. What AcciPet doesn't cover > Other exclusions > Treating your own pet

    We don't cover any treatment you provide to your pet, unless you are a *vet* or registered *vet* nurse. If you're a *vet* or registered *vet* nurse, we'll reimburse the cost of *qualifying treatment* that you're qualified to perform, except we won't cover *consultation fees* where you perform the consultation.

    Source PDF →

    Query: "trainer vs vet professional requirement" · similarity 46% · weight 0.5

    H. How we define key terms > Vet

    means an expert currently registered and licensed to practise in New Zealand, including: - veterinarians - specialist veterinarians - vet practices - animal hospitals - animal clinics - animal surgeries.

    Source PDF →
  3. Southern Cross Pet Insurance logo

    #3 · Southern Cross Pet Insurance

    PetCare (Comprehensive)

    score 1.46
    Show matched clauses (4)

    Query: "behavioural conditions anxiety aggression cover" · similarity 57% · weight 1

    C. What PetCare doesn't cover > Behavioural or psychological conditions

    We don't cover any behavioural or psychological conditions, which are things like: - anxiety disorders - depression - aggression - excessive barking. We also don't cover treatment related to behavioural or psychological conditions, such as: - products or medications - training - socialisation - behavioural therapy - psychological therapy.

    Source PDF →

    Query: "behaviour modifying medication cover" · similarity 50% · weight 0.7

    C. What PetCare doesn't cover > Behavioural or psychological conditions

    We don't cover any behavioural or psychological conditions, which are things like: - anxiety disorders - depression - aggression - excessive barking. We also don't cover treatment related to behavioural or psychological conditions, such as: - products or medications - training - socialisation - behavioural therapy - psychological therapy.

    Source PDF →

    Query: "veterinary behaviourist credentialing requirement" · similarity 44% · weight 0.7

    C. What PetCare doesn't cover > Treating your own pet

    We don't cover any treatment you provide to your pet, unless you are a vet or registered vet nurse. If you're a vet or registered vet nurse, we'll reimburse the cost of qualifying treatment that you're qualified to perform, except we won't cover consultation fees where you perform the consultation.

    Source PDF →

    Query: "trainer vs vet professional requirement" · similarity 46% · weight 0.5

    H. How we define key terms > Vet

    means an expert currently registered and licensed to practise in New Zealand, including: - veterinarians - specialist veterinarians - vet practices - animal hospitals - animal clinics - animal surgeries.

    Source PDF →
  4. AA Pet Insurance logo

    #4 · AA Pet Insurance

    AA Pet Insurance Policy

    score 1.27
    Show matched clauses (4)

    Query: "behavioural conditions anxiety aggression cover" · similarity 36% · weight 1

    AA Pet Insurance Policy Document > Accident Cover > To qualify for cover

    To qualify for **cover** under this section of the **policy**, the **accident** must: 1. be a direct consequence of at least one of the following: - a motor vehicle incident; - a burn or electrocution; - the following insect and arachnid bites: - ants; - bees; - flies; - mosquitoes; - spiders; and - wasps; or - a near drowning incident. or 2. result in:…

    Source PDF →

    Query: "behaviour modifying medication cover" · similarity 50% · weight 0.7

    AA Pet Insurance Policy Document > Section 4 – General Exclusions > Certain treatments and conditions

    - Medicated baths and shampoos, unless **your** **vet** deems them medically necessary to treat a **condition** covered by **your policy**. - Accessories including but not limited to; pill poppers, cage hire, crates, bedding and collars. - Training, socialisation, alternative and complementary medicines and therapies including (but not limited to) homeopathy, naturopathy, Chinese medicine, Ayurved…

    Source PDF →

    Query: "veterinary behaviourist credentialing requirement" · similarity 46% · weight 0.7

    AA Pet Insurance Policy Document > Definitions > Vet

    Any veterinarian, veterinary specialist, animal hospital, animal clinic, or animal surgery, other than **yourself**, who is licensed in and currently registered in New Zealand.

    Source PDF →

    Query: "trainer vs vet professional requirement" · similarity 46% · weight 0.5

    AA Pet Insurance Policy Document > Definitions > Vet

    Any veterinarian, veterinary specialist, animal hospital, animal clinic, or animal surgery, other than **yourself**, who is licensed in and currently registered in New Zealand.

    Source PDF →
  5. Cove Pet Insurance logo

    #5 · Cove Pet Insurance

    Cove Pet Insurance

    score 1.27
    Show matched clauses (4)

    Query: "behavioural conditions anxiety aggression cover" · similarity 37% · weight 1

    5. Policy exclusions > C. General exclusions > Duty of care

    Treatment if due to gross negligence by you or your failure to take all reasonable precautions to protect your pet from situations which may result in injury or illness. Situations include your pet participating in organised fighting and hunting activities.

    Source PDF →

    Query: "behaviour modifying medication cover" · similarity 49% · weight 0.7

    5. Policy exclusions > C. General exclusions > Certain treatments and conditions

    - Accessories including (but not limited to) pill poppers, cage hire, crates, bedding and collars. - Behavioural conditions including (but not limited to) anxiety disorders, phobias or chemical imbalances. - Breeding activities or obstetrics treatment. - Cell-replacement therapies including (but not limited to) stem cell therapy and platelet-rich plasma. Blood transfusions are covered when medical…

    Source PDF →

    Query: "veterinary behaviourist credentialing requirement" · similarity 46% · weight 0.7

    10. Definitions > Vet

    Any veterinarian, veterinary specialist, animal hospital, animal clinic, or animal surgery, other than yourself, who is licensed in and currently registered in New Zealand.

    Source PDF →

    Query: "trainer vs vet professional requirement" · similarity 47% · weight 0.5

    10. Definitions > Vet

    Any veterinarian, veterinary specialist, animal hospital, animal clinic, or animal surgery, other than yourself, who is licensed in and currently registered in New Zealand.

    Source PDF →

What to watch out for

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How this ranking works

This scenario translates to 4 semantic queries (weighted). Each query runs against every NZ pet insurance policy clause we've ingested (1,500+ clauses across NZ pet insurers). The best clause-per-product per query contributes its similarity × weight to the product's aggregate score.

Try the underlying semantic clause search to run your own queries.

This is mechanical retrieval + ranking — not personalised financial advice. The actual policy you should buy depends on factors only an FSPR-registered adviser can assess (your medical history, budget, family composition, risk tolerance). Use this to shortlist, then talk to an adviser.