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Southern Cross Pet Insurance Review 2025

Complete Analysis of New Zealand's Leading Pet Insurer

52,000+
Customers
#1
Market Leader
A+
Financial Rating

Executive Summary

Southern Cross Pet Insurance dominates the New Zealand pet insurance market with over 52,000 customers, making it the country's largest pet insurer. Founded in 2012 when Southern Cross acquired Ellenco Pet Insurance, the company has built its reputation on comprehensive coverage options and innovative claims processing through their Pet Easy-Claim system.

The company offers two main plans: PetCare (comprehensive coverage) and AcciPet (accident-only), with pricing starting from $12/month for cats and $17/month for dogs. Their unique Pet Easy-Claim system processes claims within 30 minutes during business hours, setting them apart from competitors.

Overall Rating

3.8/5
Coverage Options
Claims Processing
Value for Money
Customer Service

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